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5 Top Customer Service Articles For the Week of May 7, 2018

ShepHyken

MAY 7, 2018

Why are customers embracing texting? How to set a return policy that works for the customer and you by Sam Kliger. Retail Customer Experience) A store’s return policy is an important part of your overall approach to customer service, but it’s not as simple as making your guidelines strict or lenient.

Customer Service 79
Customer Service Policies Retail Case Study 79
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The Experience Leaders making a difference during COVID-19

Qualtrics

APRIL 2, 2020

How you live up to your brand values right now, both internally and externally, will have a lasting impact on your company. Which is why we have created the Customer Confidence Pulse - a free tool, available to all, that will help you to understand and meet your customer needs at this time. Access Now.

Customer Confidence 40
Customer Confidence Healthcare Travel Transportation 40
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