Second to None
MAY 22, 2018
In practice, a lot of retail brands do not make these efforts to optimize their customer interactions. Second To None recently conducted a benchmarking study that monitored employee performance for a select group of casual apparel stores. Our solutions are developed on the basis of solid research and statistical science.
OpinionLab
MAY 4, 2017
Her only purchases from this retailer have been Golden State Warriors apparel for our 4-year-old daughter and, ironically, Atlanta Falcons gear a few weeks earlier. Or in the case of attention-grabbing PR disasters, one bad incident could make customers re-evaluate the true importance of the factors that are trapping them.
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Second to None
FEBRUARY 4, 2020
Consumer products companies and retailers who create those digital touchpoints have a much better shot at getting the shopper’s attention and loyalty before competitors, many of whom aren’t even in the game yet.”. Second To None empowers customer-centric brands to deliver consistent, intentional and authentic consumer experiences.
Second to None
MAY 10, 2018
One successful example is the “Locally Yours Pop-up Market” implemented by the popular women’s apparel brand Anthropologie. 2] Even though Anthropologie experiences short-term losses, these events can help establish your store as a pillar of the local community, helping entrench the customer relationships formed by each individual branch.
Second to None
MAY 24, 2018
Ideally, your employees are greeting customers within one minute of them walking into your store, but in reality, many customers wait over five minutes before any sort of acknowledgement takes place. Second To None empowers customer-centric brands to deliver consistent, intentional and authentic consumer experiences.
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