NICE inContact

OCTOBER 22, 2018

Building for the Future: CX in the Cloud is packed with real world lessons learned from a panel of seasoned contact center experts. What better way to learn about the benefits of moving contact center technology to the cloud than from the companies employing these solutions. TechStyle Fashion Group. ” Shop LC.

Contact Center 120

Contact Center Omni-Channel Apparel Fashion 120

NICE inContact

OCTOBER 3, 2017

I was so impressed, and that retailer has since become my first choice when purchasing outdoor apparel. It might be time for your contact center to shift its focus from obsessing over issue avoidance and focusing on issue resolution! When defining your service recovery processes, there are a few things to consider.

Loyalty 150

Loyalty Self Service Apparel Contact Center 150

NICE inContact

OCTOBER 3, 2017

I was so impressed, and that retailer has since become my first choice when purchasing outdoor apparel. It might be time for your contact center to shift its focus from obsessing over issue avoidance and focusing on issue resolution! When defining your service recovery processes, there are a few things to consider.

Loyalty 122

Loyalty Self Service Apparel Contact Center 122

Avaya

MARCH 23, 2017

This next-generation CX is supported by several advanced technologies—big data analytics, omnichannel, automation—however, these investments are all aimed at driving one thing: contextualization. In today’s smart, digital world, companies must transform the traditional call center into an integrated, digital communications hub.

Apparel 61

Apparel Contact Center Call Center Omni-Channel 61

GlowTouch

APRIL 27, 2021

For the moment, the early mass-market phase of development centers around these uses: Healthcare and medical diagnostics and monitoring. Smart footwear and apparel in sport and fashion. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. About GlowTouch.

Trends 52

Trends Technology Sports Fashion 52

SurveySensum

JULY 20, 2023

She has everything; from outdoor gear to athletic apparel and fitness equipment. Turns out, her customers aren’t fully aware of the fitness equipment category because most of your marketing efforts were focused on outdoor gear and athletic apparel! So, she decided to do a Product Discovery Survey to get to the bottom of it.

Retail 52

Retail Feedback How To Self Service 52