Apparel Brands Contact Center Omni-Channel 
NICE inContact
OCTOBER 3, 2017
I was so impressed, and that retailer has since become my first choice when purchasing outdoor apparel. Additionally, you can guarantee that when I talk about their brand, I don’t fixate on the mistake they made, but rather how they resolved it for me. When defining your service recovery processes, there are a few things to consider.
NICE inContact
OCTOBER 3, 2017
I was so impressed, and that retailer has since become my first choice when purchasing outdoor apparel. Additionally, you can guarantee that when I talk about their brand, I don’t fixate on the mistake they made, but rather how they resolved it for me. When defining your service recovery processes, there are a few things to consider.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Avaya
MARCH 23, 2017
This next-generation CX is supported by several advanced technologies—big data analytics, omnichannel, automation—however, these investments are all aimed at driving one thing: contextualization. The future of the CX means creating and continually building a contextualized view of customers throughout their entire brand journey.
SurveySensum
JULY 20, 2023
Recently, I went to H&M, my favorite brand, to snag a new pair of jeans. Improving Digital Retail Experience Customer Churn Category Growth Addressing Cart Abandonment Brand Reputation Improving In-Store Retail Customer Experience In-store Customer Churn High CLV Customers are Spending Less Why is That One Store Not Working?
GlowTouch
APRIL 27, 2021
For the moment, the early mass-market phase of development centers around these uses: Healthcare and medical diagnostics and monitoring. Smart footwear and apparel in sport and fashion. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. About GlowTouch.
Expert insights. Personalized for you.
150 
Let's personalize your content