Webinar Recap from Temkin’s “Driving CX Action, not Just Insights
CloudCherry
MARCH 14, 2019
On October 12th, we co-hosted a webinar with the CX Network where customer experience legend Bruce Temkin shared his insights on turning customer feedback into actions. Using structured and unstructured data to learn about customers is great, but it’s what you do with that data, and when you do it that really matters.
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