West Monroe

OCTOBER 19, 2023

trillion by 2026—representing a 57% increase from 2023. ” What’s more, 20% expect investments in artificial intelligence (AI) to increase by at least 50%. Expectations for return on investments are high. This doesn’t always create a return on investment—and in some cases works against it.

ROI 52

ROI Technology Strategy Return on Investment 52

AWS Machine Learning

APRIL 6, 2023

In this post, we demonstrate how NXP, an industry leader in the semiconductor sector, collaborated with the AWS Machine Learning Solutions Lab (MLSL) to use ML techniques to optimize the allocation of the NXP research and development (R&D) budget to maximize their long-term return on investment (ROI).

Sales 79

Sales Training Metrics ROI 79

West Monroe

JUNE 26, 2023

For instance, Amazon has changed customers' expectations with how people engage with health care providers, and now people expect a digital to physical experience when doing heath care related things like doctor visits, lab reports, surveys and questionnaires, and results. So, what can companies do?

Trends 52

Trends B2C Innovation Return on Investment 52

Lumoa

SEPTEMBER 11, 2023

Every point of engagement between your company and the customer needs to be plotted on this journey. You also need to engage with real customers in the market. Review Your Current Strategy If yours is an established business, it will likely already have a customer service team engaging with your buyers.

Strategy 208

Strategy Customer Experience Effort Score Net Promoter Score 208

Lumoa

SEPTEMBER 11, 2023

Every point of engagement between your company and the customer needs to be plotted on this journey. You also need to engage with real customers in the market. Review Your Current Strategy If yours is an established business, it will likely already have a customer service team engaging with your buyers.

Strategy 208

Strategy Customer Experience Effort Score Net Promoter Score 208