CSM Magazine

OCTOBER 7, 2021

He has held various channel positions at Intrado, Kollective Technologies and Quest Software where he has consistently developed extensive partners. This flexibility helps selected partners to deliver contact center solutions with high-quality, profitable customer experiences across all voice, IVR and digital communication channels.

Contact Center 52

Contact Center Marketing Leadership Healthcare 52

Magellan Solutions

AUGUST 30, 2021

Amidst the rapid growth of technology, game development also started to transform itself to quickly adapt to the rapid need and demand of customers. In fact, the Gaming market size is projected to reach USD 398950 Million by 2026, from USD 192150 Million in 2019, at a CAGR of 11.0% during 2021-2026 because of this.

Industry 52

Industry B2C Call Center Contact Center 52

West Monroe

JUNE 26, 2023

Learn to separate the fundamentals from the fads: Given the rapid pace of changing technology today, it is easy to get caught up in the latest buzz and hype. However, it’s essential to understand the challenges of modern business and apply the lens of what technology is here to stay vs. What might be gone tomorrow before jumping in.

Trends 52

Trends B2C Innovation Return on Investment 52