West Monroe

JUNE 26, 2023

Companies need to pay attention, be agile, and listen as to never lose sight of the fundamentals of customer wants and needs. The first trend is a rapidly changing and increasingly distributed innovation landscape. The third trend is about the symbiotic relationship between technology and customer trust.

Trends 52

Trends B2C Innovation Return on Investment 52

CSM Magazine

OCTOBER 7, 2021

“Our channel strategy recognises that the CCaaS market opportunity is growing rapidly, and the channel is best placed to deliver the needed expertise to help their contact center and enterprise clients attain and maintain the highest levels of customer experience,” said Kacey Kemmerer. About Empirix.

Contact Center 52

Contact Center Marketing Leadership Healthcare 52

Magellan Solutions

AUGUST 30, 2021

Amidst the rapid growth of technology, game development also started to transform itself to quickly adapt to the rapid need and demand of customers. The Gaming Industry, Trend and Innovation Overview. In fact, the Gaming market size is projected to reach USD 398950 Million by 2026, from USD 192150 Million in 2019, at a CAGR of 11.0%

Industry 52

Industry B2C Call Center Contact Center 52