TechSee

NOVEMBER 27, 2018

AR is expected to grow into an $80 billion market by 2025, with Google forecasting that hundreds of millions of mobile devices will support AR capabilities in the coming years. This has proven to be especially beneficial in the areas of field service, contact centers and self-service. . Contact Centers.

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Infographics Self Service Customer Service First Call Resolution 84

TechSee

JUNE 25, 2019

It seems like every company in every industry wants to harness the power of AI to enhance operations and positively impact the lives of their customers. of major companies around the world are currently using AI customer service technologies, the second most common use of AI after IT. billion worldwide by 2025, with a CAGR of 22.9

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Technology Customer Service Contact Center Gamification 122

TechSee

DECEMBER 27, 2018

Here’s why some companies are hoping augmented reality will help them sleep easy. The technology is being adopted quickly, with Goldman Sachs predicting that AR will be an $80B market by 2025. This holiday season, Santa will be delivering hot consumer products all across the globe. And if the big guy doesn’t come through?

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Retail Chatbots Consumers Video 84

TechSee

NOVEMBER 6, 2018

Augmented Reality remote assistance takes this concept further by using AR and streaming videos to link the contact center and headquarters to the customer’s home or the field where the work is being performed, enabling agents to remotely solve hardware issues – seamlessly bridging the physical and virtual worlds.

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Call Center Insurance Customer Satisfaction Video 104

NobelBiz

MAY 22, 2023

A PBX phone system is a private telephone network used within a company. billion by 2025 at a Compound Annual Growth Rate (CAGR) of 11.6% VoIP services help you scale up or down, depending on your company’s current needs. billion in 2020 to USD 9.50 during the forecast period.

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