Horizon CX
APRIL 1, 2024
This assessment provides valuable insights into current CX capabilities, identifies areas for improvement, and helps chart a roadmap for advancement. The journey to CX maturity may be challenging, but the rewards – increased revenues, improved customer retention, and sustainable competitive advantage – make it well worth the effort.
Support EXP
FEBRUARY 8, 2024
While banking executives are breathing a collective sigh of relief that a major recession was avoided in 2023, they are still assuming a posture of cautious optimism about economic trends in 2024. This understanding is your roadmap to world-class performance in 2024 and beyond.
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InMoment XI
APRIL 3, 2024
Competitive Advantage Creating a unique and positive digital experience helps brands set themselves apart from competitors, too. Access Your Digital Experience Transformation Roadmap ebook and if you’re ready to take the digital experience further than ever before, book a demo with InMoment today! Access 3/12/2024.
AWS Machine Learning
APRIL 22, 2024
This guide can be used as a roadmap for integrating generative AI effectively within sustainability strategies while ensuring alignment with organizational objectives. A roadmap to generative AI for sustainability In the sections that follow, we provide a roadmap for integrating generative AI into sustainability initiatives 1.
InMoment XI
DECEMBER 7, 2023
As competition and buyer empowerment compound, customer experience (CX) is proving to be the only truly durable competitive advantage. The specific, contextual feedback that users provide in a PSAT survey helps to prioritize a roadmap of product improvements. This is scored on a numeric scale. Sources: SuperOffice.
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