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Top 5 Customer Service & CX Articles for Week of April 29, 2024

ShepHyken

My Comment: I’ve been studying how different brands are creating successful loyalty programs. 3 Trends That Will Likely Dominate Customer Loyalty Programs In 2024 by Zsuzsa Kecsmar (Forbes) Loyalty programs are often recognized as a way to retain customers and let companies showcase their brand values.

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34 effective Instagram story ideas for businesses to use in 2024 

BirdEye

34 Instagram story ideas for businesses in 2024 FAQs on Instagram story ideas Manage your Instagram account with Birdeye How to post a story on Instagram? 34 Instagram story ideas for businesses in 2024 Curious about boosting your presence and achieving greater engagement on your Instagram stories? We’ve got you covered.

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Automotive Reputation Management: Win with Digital and Drive Customer Acquisition

InMoment XI

A well-crafted automotive reputation management strategy is essential for any auto brand looking to build trust, foster customer loyalty, and thrive in a competitive market environment. brands must recognize that the ability to manage their digital channels and digital reputation is a crucial success factor. .

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Local SEO: Tips & Strategies to Get Discovered

InMoment XI

Consider sponsoring local events or community initiatives that align with your brand values and target audience to increase exposure for your content. You will also be able to analyze your brand’s current ranking and pinpoint critical areas for enhancing search visibility. 60 SEO Statistics for 2024. ( [link] ).

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Why your business needs a social media manager

BirdEye

With help from a social media professional, your business can maximize its online potential, expand its reach, enhance customer engagement, create brand awareness, and ultimately increase revenue. Their primary goal is to increase brand awareness, engage with the audience, drive website traffic, and ultimately generate leads and sales.

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Turbulence Upstream

C Space

But what do our “unconstrained selves” need in the moment from a brand? How can a brand use this understanding to stretch into the play arena? And is the self-expression we find in play different to any other form of “expression through consumption” that is so often the basis for building relevant, resilient brands?

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40+ carpet cleaning marketing ideas, strategies, tips & ads 

BirdEye

It is important because it: Enhances local brand visibility effectively. 7 online carpet cleaning marketing ideas Apart from using digital marketing tools, here are seven carpet cleaning marketing ideas you can implement in 2024: 1. Leverage social media platforms Social media management builds brand awareness and customer loyalty.

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