Blake Morgan
JUNE 16, 2023
But soon, brands will use digital solutions to create immersive experiences to connect with customers. That will be evident in every aspect of the customer experience, from showcasing products through video to answering questions with chatbots and offering self-service help with AR instructions.
Totango
NOVEMBER 27, 2023
After several years of relentless pursuit of new business, 2023 made it clear to many companies that growth at all costs is not a sustainable strategy. Offer self-service functionalities through community and knowledge centers. Totango designated as a “Strong Performer” Forrester’s 2023 report named Totango a “Strong Performer.”
Alliance by IFS
JUNE 6, 2019
billion in 2023. Complexity of modern day integrations and the need for labor-intensive custom coding. By connecting warehouse and logistics to service activities, FSOs can deliver greater operational efficiency and drive profitability and growth. But customers demand flexibility when it comes to service delivery as well.
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