2022 CRM Customer Care Customer Expectations 
Kustomer
SEPTEMBER 7, 2022
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by two CX leaders, Michael Miller and Vikas Bhambri, to discuss how to manage different types of customer expectations and service expectations during a global pandemic. Intro Voice: (00:04).
Kustomer
OCTOBER 22, 2020
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe Larsen is joined by two CX leaders, Michael Miller and Vikas Bhambri, to discuss managing customer expectations during a global pandemic. Companies are integrating AI into their CX to get a better handle on customer care.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Kustomer
OCTOBER 22, 2020
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe Larsen is joined by two CX leaders, Michael Miller and Vikas Bhambri, to discuss managing customer expectations during a global pandemic. Companies are integrating AI into their CX to get a better handle on customer care.
ViiBE Blog
JANUARY 19, 2022
ViiBE Blog Customer service challenges of remote work Anna Gorina January 19, 2022 Share this article Contents Share this article Contents Before 2020, only a few companies across the globe had remote work best practices in place where they were used to allowing team members to work from home for a certain period of time regularly.
Retently
APRIL 5, 2024
When employees are happy, well-trained, and fairly compensated, they become the most effective ambassadors for your brand and deliver the customer care that shoppers expect, resulting in satisfied customers. The key lies in recognizing that each customer is unique, and their journey should be just as personalized.
Comm100
MAY 20, 2022
The burden now firmly sits with organizations of all sizes and industries to match these expectations – or lose out on business. When today’s customers reach out for support, they want support anytime, anywhere, effortlessly. Download: Live Chat Benchmark Report 2022. Read the full report here – Live Chat Benchmark Report 2022.
NobelBiz
MARCH 29, 2022
9 Successful tips for customer engagement Customer engagement is one of many contact center business goals in 2022. The key to engaging customers in a contact center is to be more mindful of their needs and less focused on your own. Customer interaction is critical since it is the consumer’s primary point of contact.
Expert insights. Personalized for you.
98 
Let's personalize your content