Remove 2022 Remove Communication Remove Contact Center Remove Infographics
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Infographic – AR in Customer Service

TechSee

With an expected two billion active mobile AR users by 2022, and 60% – 70% of consumers reportedly seeing clear benefits in using AR in their daily life and at work, enterprises are turning to AR to help them better support their customers by providing Augmented Reality remote assistance , a powerful collaborative solution for remote guidance.

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Converse 2022

Uniphore

Infographics. Find out at Uniphore Converse 2022 on. At Uniphore Converse 2022, enterprise executives from CX to Sales will learn the latest innovations in automation, conversational AI and emotion intelligence. At Uniphore Converse 2022 you will: Hear from leading industry analysts and speakers around the future of CX.

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5 Things to Consider Before You Go to RFP in 2022

BlueOcean

In 2022, the RFP process holds even greater weight. Most contact centers evolved to be able to deliver effective, scalable work-at-home models over the past two years, which begs the question: does location still matter? This is especially true in the contact center world, where customer care is often a 24/7/365 program.

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Waterfield Tech Research: Customer Experience Leaders Lag Significantly in Deploying Conversational AI

CSM Magazine

Waterfield Tech, a leading global customer engagement solutions provider, today announced research findings detailing a significant lag in the adoption of conversational AI in the contact center. For an infographic that illustrates the findings from Waterfield Tech’s research further, visit [link]. 80% are using voice.

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B2B Lead Generation Trends That SMEs Need To Consider For 2022 – Telemarketing Philippines

Magellan Solutions

Telemarketing call center Philippines trends to watch out for. This is the time to plan what will set you up for success in 2022 and beyond. So how exactly can you attract quality leads for your business in 2022? . billion in the year 2022. What won’t change lead generation Philippines in 2022. B2B Personalization.

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