Remove 2017 Remove Chief Customer Officer Remove Customer Engagement
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The Always Up-To-Date Guide To CX Events

Kerry Bodine

February 4 – 8, 2017. May 16 – 17, 2017. June 5 – 8, 2017. June 19 – 21, 2017. September 24 – 26, 2017. Chief Customer Officer USA. January 30 – February 1, 2017. January 23 – 26, 2017. Next Generation Customer Experience. March 27 – 29, 2017. April 25 – 26, 2017.

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CAIO or NO CAIO: Customer Experience Depends Upon Structuring People to Manage Information

Michelli Experience

It is this “same logic” that drew my support for the chief customer officer (CCO) concept around 2006. Despite the general attractiveness of placing senior level leaders at the helm of enterprise-wide efforts, I’ve found myself resistant to the slowly emerging Chief Artificial Intelligence Officer (CAIO) movement.

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CX Sydney Forum 2017: Guest Q&A With Australia Post’s Christine Corbett

Forrester

At our CX Forum in Sydney on May 9, Forrester thought leaders and a world-class roster of industry innovators will come together to explore the current and emerging best practices for the design and delivery of exceptional customer experiences in digital channels. Customer Experience. customer engagement.

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Coping with disruption through AI and human customer experience

Eptica

Date: Thursday, May 11, 2017 Coping with disruption through AI and human customer experience. Published on: May 11, 2017. The event also saw the unveiling of the 2017 Magic Quadrant for the Customer Engagement Center (CEC).

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Top Customer Success Leaders to follow in 2022

CustomerSuccessBox

He is a complete customer-centric growth mastermind. His brainchild, Sixteen Ventures , is his medium of sharing his expertise and ideas to help businesses obtain sales acceleration and augment customer engagement. Maranda Dziekonski is a Chief Customer Officer at Swiftly, Inc. Maranda Ann Dziekonski.

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Verint Speakers: The Value of Customer Experience and Using Web and Social Media Intelligence to Enhance Security

Verint

Chief Customer Office Melbourne. Verint’s Martyn Riddle, marketing director, Asia Pacific region, will present “The Contact Centre: Your Secret Weapon in Delivering Exemplary Customer Experiences” at 10:25 a.m. ISC West 2017. April 4-5; Melbourne, Australia. AEDT on April 4. April 4-7; Las Vegas, Nevada.

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Top 50 Customer Success Influencers 2021

SmartKarrot

Proclaimed as the Customer Success growth expert, consultant, and thought leader, Lincoln is a customer-centric growth mastermind. His brainchild, Sixteen Ventures , is his medium of sharing his expertise and ideas to help businesses obtain sales acceleration and augmented customer engagement. Jeanne Bliss.