Remove 2017 Remove Chatbots Remove Self Service Remove Virtual Agent
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Spitch and Creative Virtual Partner to Bring Speech Recognition and Conversational AI Together

CSM Magazine

The collaboration will utilise the technologies of both companies to provide customers with self-service solutions capable of enhancing customer experience, sales and support services. The partnership is already creating interest in the marketplace, with the companies currently collaborating on several projects. About Spitch.

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Spitch AG and Creative Virtual Bring Speech Recognition and Conversational AI Together

CSM Magazine

The collaboration will utilise the technologies of both companies to provide customers with self-service solutions capable of enhancing customer experience, sales and support services. The partnership is already creating interest in the marketplace, with the companies currently collaborating on several projects. About Spitch.

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AI in Customer Service – How to Deliver Real Value Now

TechSee

Artificial Intelligence was the talk of 2017. The hype was generated by successive breakthroughs in multiple industries, such as self-driving cars, smart assistants, etc., Virtual Agents. A major driver for the chatbot disappointment in 2017 was the inflated expectations.

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THREE TECH SOLUTIONS TO HELP WITH THE NEW CUSTOMER SERVICE LANDSCAPE

VDS

Intelligent Virtual Agent (IVA). Intelligent Virtual Agents have matured significantly and are able to handle the increased demand for self-service. Intelligent Virtual Agents can help you meet that expectation. Virtual Hold. What would you consider some of your top annoyances?

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May Verint Speakers: Customer Engagement, GDPR, Automation and More

Verint

“From Here to ‘Her’: Evolving Chatbot Interactions to Meet the Relational Needs of Humans”. Ian Beaver and Cynthia Freeman, product experts from Next IT-Verint, will present “From Here to ‘Her’: Evolving Chatbot Interactions to Meet the Relational Needs of Humans” at 4:50 p.m. May 1-2; New York City. ET on May 2.

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What Can Your Business Learn about CX from the Latest in Smart Technology?

Bold360

The gap between human support and digital self-service is narrowing more than ever. Long term investor Danny Vena believes that 2017 “will be the tipping point for virtual personal assistants becoming part of most people’s daily lives” as natural language processing improves. What can you do to follow suit?

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What Can Your Business Learn about CX from the Latest in Smart Technology?

Bold360

The gap between human support and digital self-service is narrowing more than ever. Long term investor Danny Vena believes that 2017 “will be the tipping point for virtual personal assistants becoming part of most people’s daily lives” as natural language processing improves. What can you do to follow suit?