BirdEye

DECEMBER 15, 2022

A well-crafted social media campaign can turn your brand’s content into a powerful marketing tool. This article will show you how to create a social media campaign strategy that actually works for your business. Table of contents What is a social media campaign? How do social media campaigns work?

Social Media 98

Social Media How To Entertainment Effort Score 98

CSM Magazine

MARCH 13, 2022

Dixa is used by consumer-facing and digital-first brands to serve customers across multiple channels, touchpoints and experiences from a single screen including social media, chat, voice and messaging apps, enabling an outstanding experience for both customers and agents.

Self Service 52

Self Service Chatbots Knowledge Base Analytics 52

CXApp

JULY 10, 2018

Everything from introductory and continued customer experiences to employee engagement hinges on proper and well-maintained communication. In 2015, the communication software market was worth 8.8 The forecast up until 2022 puts it even higher. It involves a peer-to-peer or brand to customer message that has a direct purpose.

Communication 40

Communication Social Media Course Connections 40

Gainsight

OCTOBER 7, 2019

The Customer Success Manager (CSM) role is one of the most promising jobs and has seen a 736% increase since 2015. Adoption across our customer base this year has been monumental—we’ve increased expansion bookings by 100% from last year. Customer success is now literally in the palm of your hands.

Customer Success 13

Customer Success Customer Centricity Healthcare Conference 13