Confirmit

MAY 29, 2018

What Is Net Promoter Score (NPS®)? The Net Promoter Score, or NPS®, enables organizations to get a clear vision of the health of their customers’ loyalty. a Net Promoter Score, or more likely a series of Net Promoter Scores, you can track for key areas of your business.

Net Promoter Score 40

Net Promoter Score NPS Effort Score Metrics 40

Pretium Solutions

NOVEMBER 4, 2011

Front-line employees, front line leadership, systems and processes are unified to support the New Conversation , deliver the brand promise , and create Loyal Promoters , advocates for the company’s brand. Pretium Solutions calls this new conversation The Golden Touchpoint™.

Net Promoter Score 49

Net Promoter Score Brands Touchpoint Loyalty 49

Pretium Solutions

NOVEMBER 4, 2011

Front-line employees, front line leadership, systems and processes are unified to support the New Conversation , deliver the brand promise , and create Loyal Promoters , advocates for the company’s brand. Pretium Solutions calls this new conversation The Golden Touchpoint™.

Net Promoter Score 40

Net Promoter Score Brands Touchpoint Loyalty 40

Pretium Solutions

NOVEMBER 4, 2011

Front-line employees, front line leadership, systems and processes are unified to support the New Conversation , deliver the brand promise , and create Loyal Promoters , advocates for the company’s brand. Pretium Solutions calls this new conversation The Golden Touchpoint™.

Net Promoter Score 40

Net Promoter Score Brands Touchpoint Loyalty 40

Enalyzer

OCTOBER 9, 2020

Every time a customer interacts with your company, whether it’s an online purchase or a conversation with your customer success team, it’s a chance to measure the quality of that experience. This type of survey is designed to measure the customer experience with a specific company segment in order to understand and improve it.

Survey 52

Survey Net Promoter Score Customer Experience Effort Score 52

Pretium Solutions

OCTOBER 26, 2011

Front-line employees, front-line leadership, systems and processes are unified to support the New Conversation , deliver the brand promise , and create Loyal Promoters , advocates for the company’s brand. Pretium Solutions infuses this new conversation in The Golden Touchpoint ™.

Touchpoint 40

Touchpoint Net Promoter Score Brands Loyalty 40

Pretium Solutions

OCTOBER 26, 2011

Front-line employees, front-line leadership, systems and processes are unified to support the New Conversation , deliver the brand promise , and create Loyal Promoters , advocates for the company’s brand. Pretium Solutions infuses this new conversation in The Golden Touchpoint ™.

Touchpoint 40

Touchpoint Net Promoter Score Brands Loyalty 40