Comm100

NOVEMBER 13, 2022

When integrated with every digital channel, including resources like a knowledge base and CRM, omnichannel can put more information at an agent’s fingertips and reduce the monotony of continually searching for answers to common problems. Founded: 2009. Headquartered: Vancouver, British Columbia, Canada.

Tools 181

Tools Customer Service Tips Omni-Channel 181

SurveySensum

JULY 14, 2020

He founded Brainfood Consulting, an advisory and education service in 2009 and since then he is training professionals around the world on AI-Driven Customer Contact Strategies and Mobile-first customer service planning. As Head of Global NPS he set up best-in-class Net Promoter Score (NPS) programs throughout Europe and Asia.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Clarabridge

MARCH 2, 2017

Conventionally though, business tend towards customer satisfaction or Net Promoter Scores. In 2009 as social media took hold, a new category emerged: “A person like yourself”. Schlee claimed that he could almost predict sales on body language alone. Powers North American guest satisfaction study extended stay segment.

Measurement 49

Measurement Effort Score Net Promoter Score Social Media 49

Clarabridge

MARCH 2, 2017

Conventionally though, business tend towards customer satisfaction or Net Promoter Scores. In 2009 as social media took hold, a new category emerged: “A person like yourself”. Schlee claimed that he could almost predict sales on body language alone. Powers North American guest satisfaction study extended stay segment.

Measurement 40

Measurement Effort Score Net Promoter Score Social Media 40

Grade.us

JUNE 2, 2020

Integrate with CRM, POS, and other systems through the API. Net Promoter Scores, optional survey questions, first-party reviews, and third party reviews — all from the same customer. Review request mode enables you to capture the Net Promoter Score and third party review from your customer.

Software 47

Software Management Net Promoter Score Multi-Channel 47

SmartKarrot

JANUARY 18, 2022

The services provided by Zoho include Zoho CRM, inventory management, mobile application development, project time tracking, collaborative client portal, and more. Found by Manohar Chapalamadugu in 2013, Agile CRM is an Indian SaaS company known for its sales and marketing solutions designed for SMBs. CloudCherry. HackerRank.

Company 11

Company e-support Customer Journeys CRM 11