ShepHyken
MAY 28, 2023
In his words: “No stock can escape the daily gyrations of the market, but when you’ve got a great company that knows how to give its customers exactly what they want—and what they need even if they didn’t know it existed—that’s a stock you can buy into market-wide wide weakness.” I refer to this as a hospitality mentality.
Myra Golden
AUGUST 26, 2016
I joined YouTube in 2007 and one of the first videos I published was “The Psychology of Customer Anger.”. I’m taking a risk and posting this Flashback Friday video because one, some or all of these tips just may help you get an angry customer to back down. In fact, they spend more time on Snapchat than on Instagram.
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Myra Golden
AUGUST 26, 2016
I joined YouTube in 2007 and one of the first videos I published was “The Psychology of Customer Anger.”. I’m taking a risk and posting this Flashback Friday video because one, some or all of these tips just may help you get an angry customer to back down. In fact, they spend more time on Snapchat than on Instagram.
Storyminers
JULY 6, 2020
Referred to as “the most famous customer service manager in the US, possibly the world” by BusinessWeek , Eliason is best known for developing the use of social media in the practice of customer relations. He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues.
Storyminers
JULY 6, 2020
Referred to as “the most famous customer service manager in the US, possibly the world” by BusinessWeek , Eliason is best known for developing the use of social media in the practice of customer relations. He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues.
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