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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

An author, keynote speaker and international authority on business management trends, he has been a thought leader in customer-centricity since 1998. His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. Show podcast and a regular contributor to Forbes. Leslie O’Flahavan.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

An author, keynote speaker and international authority on business management trends, he has been a thought leader in customer-centricity since 1998. His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. Show podcast and a regular contributor to Forbes. Leslie O’Flahavan.

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4 Customer-Focused Master Strokes that Winning Companies Get Right

LiveChat

Like nearly every other business today, your business is likely sitting on a trove of valuable customer information. A strong CRM platform like Microsoft’s Dynamics 365 or Zoho CRM helps you connect the dots with ease during every single customer interaction. Be where your customer is.

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12 Top Reputation Management Software for 2020

Grade.us

Create and customize multi-channel auto-request campaigns to maximize the reviews you receive. Integrate with CRM, POS, and other systems through the API. They originally got their start in 2006 as a local advertising business. Braintree, no Stripe) customers report they're unable to integrate with ERP or POS systems.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. LinkedIn : [link].