2006 Chief Customer Officer Customer Experience Customer Journeys 
ijgolding
JUNE 16, 2015
Even if your company does not yet have a ‘Chief Customer Officer’ or ‘CCO’ it is unlikely to be long before they do! This is partly due to the fact that Customer Experience is still in its relative infancy as a profession. Fortunately help is at hand – and has been since 2006.
CloudCherry
MARCH 8, 2019
To prove a point, this year on International Women’s Day, we want to acknowledge ‘the top 5 women CXOs’ who have inspired the world with their Customer Experience skills. She is the Founder and President of CustomerBliss, and the Co-Founder of The Customer Experience Professionals Association. Jeanne Bliss. Annette Franz.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SurveySparrow
JANUARY 1, 2020
SurveySparrow, the maker of the internet’s favourite online survey software , was recently fortunate enough to chat with Jeanne Bliss , one of the most respected voices in the Customer Experience (CX) industry. Without that experience, I would not have the career I have today. So let’s jump in! Now it has a label.
Customer Bliss
JUNE 22, 2018
The ‘Make Mom Proud’ Standard for How to Treat Your Customers ,” I stopped at Nasdaq in Times Square for a #NasdaqSpeedReads interview with Lyanne Alfaro. How to Create Great Customer Experience . Lyanne Alfaro: Jeanne, you have vast experience in customer experience, which is what this book is about-.
CSM Magazine
NOVEMBER 6, 2016
It’s around twenty years since businesses began to think seriously about customer service as a means of growing competitive advantage. The answer, of course, was great customer service. The journey to customer and revenue retention. What could they offer over and above their competitors? But how do we prove this?
Expert insights. Personalized for you.
120 
Let's personalize your content