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MiFID II: What Do You Need to Know?

Avaya

Sheila McGee-Smith is a leading communications industry analyst and strategic consultant with a proven track record in new product development, competitive assessment, market research, and sales strategies for customer care solutions and services. An original MiFID was enacted in 2004, prior to the 2008 global financial crisis.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

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Customer loyalty: how to seduce customers

LiveChat

If your product is lacking quality, even the best marketing team in the world won’t help you to keep your customers. Another important thing: great customer service. Entrepreneurs tend to forget that customer service is a face of the business. Customer loyalty hack #1: reward your customers.

Loyalty 28
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Customer loyalty: how to seduce customers

LiveChat

If your product is lacking quality, even the best marketing team in the world won’t help you to keep your customers. Another important thing: great customer service. Entrepreneurs tend to forget that customer service is a face of the business. Customer loyalty hack #1: reward your customers.

Loyalty 28