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MiFID II: What Do You Need to Know?

Avaya

Sheila McGee-Smith is a leading communications industry analyst and strategic consultant with a proven track record in new product development, competitive assessment, market research, and sales strategies for customer care solutions and services. An original MiFID was enacted in 2004, prior to the 2008 global financial crisis.

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Customer loyalty: how to seduce customers

LiveChat

You should come up with something unique, something that will reflect your company’s customer care or its personality. Seduce your customers with an awesome loyalty program or by representing the same values that your audience believe in. Customer loyalty hack #1: reward your customers. It is up to you.

Loyalty 28
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Customer loyalty: how to seduce customers

LiveChat

You should come up with something unique, something that will reflect your company’s customer care or its personality. Seduce your customers with an awesome loyalty program or by representing the same values that your audience believe in. Customer loyalty hack #1: reward your customers. It is up to you.

Loyalty 28
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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Dan doesn’t just talk about customer experience; his fast-paced, energetic presentation style creates an experience for the audience that they’ll surely remember. Dan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media , a host of the Experience This!

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Dan doesn’t just talk about customer experience; his fast-paced, energetic presentation style creates an experience for the audience that they’ll surely remember. Dan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media , a host of the Experience This!