CSM Magazine

JULY 3, 2020

EASY Software commissioned an online Experience Management study to gauge the extent to which UK businesses are prioritising and measuring people’s experience of their operations, across different stakeholder groups. About the Research Study. The research was conducted independently by Censuswide in March 2020. About the Author.

Self Service 52

Self Service Telecommunications Customer Relationship Management Software 52

Responsetek

MAY 8, 2018

What aspects of the customer experience are most important to our organisation? Should we focus on retail experience, online experience, or call centre experience? With the number of 100% satisfaction scores increasing, the company is well on its way to dominating the telecommunications industry. CONCLUSION.

CEM 40

CEM Strategy Insurance Abandon Rate 40

AWS Machine Learning

NOVEMBER 30, 2023

Deepak has background in Content Delivery Networks and Telecommunications Ram Vegiraju is a ML Architect with the Amazon SageMaker Service team. He also works on platform architecture evolutions for fast and secure ML jobs deployment and running ML online experiments at ease. Deepak Garg is a Solutions Architect at AWS.

Interaction 105

Interaction User Experience Travel Resources 105