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Breaking down the walls: Loyalty Magazine Awards 2019

Currency Alliance

This was my second year on the judging panel at the Loyalty Magazine Awards. What is great about The Loyalty Magazine Awards is the willingness to share why each brand won their award or received special recognition – which allows us, as practitioners, to learn, and not just enjoy the gin fizz. Mastering customer data (finally).

Loyalty 49
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15 Effective Ways to Improve Retail Customer Engagement

CSM Magazine

Customer engagement has become one of the most critical success factors for retailers looking to drive sales, loyalty, and overall business growth. Use your app to offer exclusive deals, send push notifications with relevant information, and create a rewards program.

Retail 52
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Consumer banking: money can’t buy loyalty

Currency Alliance

Banks have been in and out of rewards programs for decades – but their focus ebbs and flows depending on the economic cycle as well as the regulatory framework. Compounded in Europe by the slashing of interchange fees, banks have been left with reduced margins from which to carve out rewards value[v]. CLO providers have….

Banking 40
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Loyalty Strategy 2019: How to Win in the Next Decade

Currency Alliance

Evaluate Resources. Resources” often means budget. We believe most loyalty programs can reduce cost by simplifying their programs and changing the mix of systems that enable day-to-day operations. Of equal importance are the resources to measure results. Data speaks louder than words.

Loyalty 45