CSM Magazine
FEBRUARY 28, 2020
The integration of Spitch’s voice technologies and Creative Virtual’s V-Person natural language chatbots and virtual agents brings an industry-leading voicebot offering to the market. The partnership is already creating interest in the marketplace, with the companies currently collaborating on several projects.
CSM Magazine
FEBRUARY 28, 2020
The integration of Spitch’s voice technologies and Creative Virtual’s V-Person natural language chatbots and virtual agents brings an industry-leading voicebot offering to the market. The partnership is already creating interest in the marketplace, with the companies currently collaborating on several projects.
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AWS Machine Learning
AUGUST 30, 2023
Powered by Amazon Lex , the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. Generated answers can be modified to create the best experience for the intended channel. The LLM-powered QnABot can also play a pivotal role as an automated real-time agent assistant.
Interactions
MAY 28, 2020
No matter what industry to task, consumers are now more open to using technology to its fullest potential to keep themselves safe. The debate about multi-channel, cross-channel, and omnichannel is that of the past. This pandemic is pushing brands to think about customer service beyond the channel.
TechSee
FEBRUARY 12, 2018
Mobile World Congress (MWC), the world’s largest gathering for the mobile industry, is being held in Barcelona from February 26 – March 1. How can you cut through the noise and industry buzz to zero in on areas that will help you achieve your business goals? Virtual Customer Assistants. 360-degree view of your customer.
TechSee
FEBRUARY 12, 2018
Mobile World Congress (MWC), the world’s largest gathering for the mobile industry, is being held in Barcelona from February 26 – March 1. How can you cut through the noise and industry buzz to zero in on areas that will help you achieve your business goals? Virtual Customer Assistants. 360-degree view of your customer.
CSM Magazine
AUGUST 19, 2016
Customers today expect a seamless omni-channel interaction with brands, where they are guided to where they want to be, in one journey, regardless of the method used to contact, while having the ability to switch seamlessly between devices without having to start the conversation from scratch. About the Author.
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