article thumbnail

This is What Exceptional Customer Service Looks Like In 2018

Comm100

Starbucks’ mobile app has other interesting features that further improve the customer experience, including digital tipping, Shake to Pay, and a rewards system that incentivizes purchases by offering free food and drinks. Recommended for you: Get Ready for The Shopping Season with These 10+ Tips.

article thumbnail

44 Unique Email Templates for Requesting Online Reviews

Grade.us

General / all purpose templates Home services templates Legal templates Hospitality templates Healthcare templates Wedding services templates Real estate templates Automotive templates. Hospitality Industry review request template #1: How was your stay, [ guest name ]? We use your feedback to improve guest experiences.

article thumbnail

What Are Questionnaires? Benefits, Importance and Examples

SurveySparrow

Customer satisfaction surveys in the hospitality industry evaluate room cleanliness, staff conduct, and the overall guest experience. Wide Applicability: Versatile tool applicable in various fields, from healthcare to marketing. These surveys help identify areas of improvement, ensuring better products or services.