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Loyalty Magazine Awards 2018: Tales of the (Mostly) Expected?

Currency Alliance

That’s been my feeling as I mull over this year’s Loyalty Magazine Awards, where Currency Alliance was proud to be Prime Sponsor. A pervasive trend of this year’s Loyalty Magazine Awards was the deployment of niche suppliers to deliver refreshing, remarkable customer experiences. Gamification, for instance. Onward and Upward.

Loyalty 45
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10 Customer Engagement Ideas to Boost Your Business

CSM Magazine

Imagine a scenario where a coffee shop actively engages with its customers through personalized loyalty programs, social media interactions, and timely promotions. Leverage Social Media Platforms Social media platforms like Facebook, Twitter, Instagram, and YouTube are great tools for engaging with your customers.

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B2B Customer Experience Excellence: A Guide for Businesses

SurveySparrow

B2B involves several stakeholders: B2C sales are usually transactional and don’t really require you to build a strong relationship. Building a deep relationship is important to get the decision-makers deeper into the sales funnel. B2C is a fast-paced transaction, and the sales cycle is relatively shorter.

B2B 52
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Next-Level Customer Engagement: Advanced Tactics for E-Commerce Loyalty and Retention

CSM Magazine

As of 2022, global e-commerce sales surpassed $5.7 Gamification is like the sprinkle of excitement atop the cake of shopping. After all, in the age of social media, shareability equates to free advertising. Integrating different channels, whether it’s web, mobile, social media, or even offline, is vital.

Loyalty 52
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Engage, build & maintain customer relationships with a 360 degree view of your customer and your business

LoyaltyPlus

Bridging the gap between Marketing and Sales, CRMPlus creates a sophisticated understanding of customer behaviour and needs by leveraging all your customer touch points. MediaPlus is a strong Social media component which allows for social media integration, gamification and social media engagement and campaigning.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. LinkedIn : [link]. Website : [link]. Website : [link]. Linkedin : [link]. Website : [link].

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40 Best Customer Service Books We’d Recommend to Support Operators

ProProfs Chat

Do you know that 53% of consumers said they would be more likely to consider brands that are transparent on social media for their next purchase, while a lack of transparency might lead 86% to purchase from a competitor? How to Revolutionize Customer Employee Engagement with Big Data and Gamification. Author: Jill Griffin.