CSM Magazine

JUNE 20, 2023

Keep reading for helpful tips and advice on how to use exceptional customer service as part of an effective digital marketing strategy! Digital marketing Return on Investment (ROI) is the measure of the effectiveness of marketing campaigns and strategies in generating profit.

ROI 52

ROI Customer Service Marketing Social Media 52

Call Experts

OCTOBER 5, 2023

For a contact center for people-centric business, this demonstrates your commitment to customer care and can enhance your brand’s reputation in the eyes of the affected customer and anyone they may share their experience with. Here are some essential tips for managing the call center you choose.

Contact Center 105

Contact Center Call Center Guidelines Customer Satisfaction 105

Call Experts

APRIL 8, 2024

For a contact center for people-centric business, this demonstrates your commitment to customer care and can enhance your brand’s reputation in the eyes of the affected customer and anyone they may share their experience with. Here are some essential tips for managing the call center you choose.

Contact Center 52

Contact Center Call Center Guidelines Customer Satisfaction 52

SurveySensum

JULY 4, 2023

When a customer can easily find what they are looking for, it enhances their shopping experience and reduces frustration. One of the most effective ways to capture your customer’s attention and encourage them to interact with your brand is through engaging displays and demonstrations.

Retail 52

Retail Customer Experience Touchpoint Survey 52

SurveySensum

JULY 4, 2023

When a customer can easily find what they are looking for, it enhances their shopping experience and reduces frustration. One of the most effective ways to capture your customer’s attention and encourage them to interact with your brand is through engaging displays and demonstrations.

Retail 52

Retail Customer Experience Touchpoint Survey 52

Stella Connect

JANUARY 4, 2022

To help you get started, we’ve compiled a list of 29 customer service coaching and training tips. Coaching Customer Service Agents for Individual Growth. In this case, it’s better to schedule group training sessions instead (see below for more on customer service training tips). Keep it simple.

Customer Service Training 97

Customer Service Training Training Tips Customer Service 97

Stella Connect

APRIL 17, 2018

To help you get started, we’ve compiled a list of 29 customer service training and coaching tips. Coaching Customer Service Agents for Individual Growth. Better to schedule group training sessions instead (see below for more on customer service training tips). Put things in context.

Customer Service Training 62

Customer Service Training Training Tips Customer Service 62