Smith+co CX

APRIL 23, 2013

It really depends on how the brand thinks about the retail and online channels and the extent to which they work in harmony. Fashion retailer Burberry, reported an 8 percent rise in sales from its stores for the period ending 31st March. The answer to that question is ‘maybe’. So how do you achieve these benefits?

Retail 31

Retail Customer Experience Multi-Channel Training 31

Qualtrics

OCTOBER 10, 2019

Increasingly, online and offline customer experiences form part of a merged ecosystem where shoppers move freely between multiple channels. To provide the levels of ease and personalization customers now expect, brands must engage their audiences seamlessly across all touchpoints.

Retail 34

Retail Travel Multi-Channel Fashion 34

C Space

MAY 22, 2020

Digital learning and talent management brands Skillsoft and SumTotal held a live global experience for learning, talent, and business leaders virtually this year, after a last-minute dash to turn their usual face-to-face event into an online experience. million minutes of content.

Brands 52

Brands Travel Hotels Airlines 52