TechSee

JUNE 16, 2022

As companies embrace the digitization of customer support, the new standard is much more than a phone conversation with a call center representative or a visit from a field agent. Customer Management Practice is the analyst, advisor and industry network that helps companies turn customers into raving fans. Follow on LinkedIn.

Customer Service 251

Customer Service Contact Center Chief Customer Officer Call Center 251

Kustomer

SEPTEMBER 6, 2018

R-E-S-P-E-C-T: Have the respect for your associates to treat them like adults. In regulated industries, providing this detailed information is critical for wary associates. If your social support team is tweeting right out of the traditional public relations handbook, you will most likely anger or disenfranchise your customers.

Exercises 61

Exercises Handbook e-support Contact Center 61

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. This is especially true in the customer service industry. Bob Thompson.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. This is especially true in the customer service industry. Bob Thompson.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SurveySensum

JULY 14, 2020

He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. LinkedIn: [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Wired and Dangerous

MAY 6, 2021

The new OA framework with a longer period is expected to open up more opportunities to the private sector to invest in the countrys airport development activities and subsequently contribute to Malaysia economic growth through the tourism industry and foreign investments [link].

Consulting 91

Consulting Government e-support Software 91