What Is the Difference Between CSAT, CES, and NPS? Pros & Cons Explained
ProProfs Chat
APRIL 30, 2020
Opposite to the old-fashioned concept of commerce, modern ways of doing business (and particularly e-commerce!) CSAT (Customer Satisfaction Score). How to Create a Survey to Measure CSAT? For example, some of the common survey question examples are: How would you rate your latest experience with our support staff?
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