Mozilla Produces Immediately Actionable Feedback by Injecting the Voice of the Customer Throughout the Organization
SurveyGizmo
SEPTEMBER 17, 2020
“Getting surveys up and running fast, and then sharing the data as we collect it, helps give stakeholders preliminary feedback they can see using the built-in dashboards,” said Tyler Downer, Quantitative User Researcher at Mozilla. Injecting the Voice of the Customer. While they search, customers receive a pop-up banner.
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