SurveySensum

JULY 26, 2023

Recognizing this, many brands have shifted their focus toward customer retention strategies. By understanding their customers’ needs, preferences, and pain points, these brands can deliver the best shopping experiences, fostering loyalty and repeat business.

Customer Retention 52

Customer Retention Retail Strategy Social Media 52

SurveySparrow

FEBRUARY 22, 2024

This data allows you to identify what’s working and what isn’t, enabling you to adjust your strategies for maximum impact. For instance, if you find the churn rate to be higher, you could investigate further and put in place strategies to resolve it. One software that helps with this is BHN Rewards (formerly Rybbon).

Customer Retention 52

Customer Retention Software Gamification e-support 52

CSM Magazine

AUGUST 21, 2023

The good news is that with the right strategies and processes in place, retailers can achieve higher levels of customer engagement and build stronger relationships. By understanding your customers’ preferences and behavior, you can build stronger relationships and increase their loyalty to your brand.

Retail 52

Retail Customer Engagement Engagement Social Media 52

SmartKarrot

APRIL 20, 2022

From apparel brands to food delivery platforms, almost all B2C businesses offer loyalty programs; and a majority of them are a huge hit. But, implementing these programs in Business-to-Business (B2B) environments can be a little different. Let’s start with understanding what the B2B loyalty program is and how it works.

Loyalty Programs 11

Loyalty Programs B2B Loyalty Examples 11

SurveySensum

JANUARY 29, 2024

Sprinkle Some Loyalty Love: Rewards and Perks We’re all a sucker for that “next one’s on us” punch card from your favorite coffee spot, right? That’s exactly the vibe to channel with a kickin’ loyalty program. It’s like telling your customers, “Stick with me, kid. We’re going places.”

Sales 52

Sales Customer Experience Social Media Tips 52

SurveySensum

JULY 19, 2023

Create Engaging Reward Programs Leverage the Power of Virtual Reality (VR) Surprise Them With Pop-up Shops Be Socially Responsible Surprise and Delight! Create Engaging Reward Programs Starbucks has successfully implemented gamification in its retail experience through its Starbucks Rewards program.

Retail 40

Retail Examples Customer Experience Social Media 40

SurveySparrow

MARCH 29, 2023

Having an effective SEO (search engine optimization) strategy plays a huge importance in this stage. Based on how your customers behave at this stage, you should optimize your marketing and sales strategies. Use a loyalty program software like 99minds to formulate a reward program that makes them stay with you.

Customer Journeys 52

Customer Journeys Ecommerce Touchpoint Social Media 52