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15 Top Customer Service Training Courses for Your Agents (Half Are Free)

Comm100

According to research conducted in 2015 by Aspect Cloud Solutions , 76% of respondents see “customer service as a ‘true test’ of how much a company values them.” ” And customer service training is vital to maintaining excellent customer relations. Image source: ALISON.

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How to use customer service training videos to improve your business

ViiBE Blog

What is a customer service training video? Some people are a natural fit for customer service. Still, not everyone has the knack for anticipating customer needs and maintaining a professional composure even in stressful scenarios. How do you teach good customer service? Want to learn more?

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How to use customer service training videos to improve your business

ViiBE Blog

What is a customer service training video? Some people are a natural fit for customer service. Still, not everyone has the knack for anticipating customer needs and maintaining a professional composure even in stressful scenarios. How do you teach good customer service? Want to learn more?

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Service Leadership Workshop with Ron Kaufman and Marshall Goldsmith

Up Your Service

What if we took your passion for developing and Certifying Coaches all over the world and connected it with our expertise in certifying Uplifting Service leaders ? What if we took your love of presentation and interaction and questions and answers and we connected it with my passion for sharing best practice and next practice.

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13 Short Customer Service YouTube Videos You Can Use for Training

Myra Golden

How to Lose a Customer Over 8 Dimes . Myra Golden Seminars offers engaging, cutting-edge classroom and online customer service training based on the work of Myra Golden. Our flagship program is comprised of 50 online training modules with video, interactivity, downloadable handouts, and quizzes.

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The Complete Customer Service Training Guide

ProProfs Chat

You need to take into account their expectations, needs, and final feedback for your services to create an excellent customer service training program. To create an awesome training program, you can use an online customer service training software that: Engages customer service operators till the end.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

In 2008, Eliason, as part of the team selected to address the issues, created the Twitter account @ComcastCares and began directly responding to customer complaints. Thousands of customer service professionals from around the world subscribe to Jeff’s Customer Service Tip of the Week email. Kate Nasser.