A Diehard Fanbase of Customers Help Create Sales Champions
Think Customers
DECEMBER 14, 2020
It’s much easier, and more efficient, for brands to get to know an existing customer better than it is to learn about a brand-new customer. It makes sound financial sense too: increasing customer retention by 5 percent can increase profits anywhere from 25 to 95 percent, Blank said. Cultivate relationships strategically.
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