Customer Relationship Management Customer Service Customer Service Representative Knowledge Base 
CSM Magazine
JULY 10, 2023
That’s why it’s important to nail your customer service emails. Customer service can make or break your chance to convert a prospect into a loyal customer. Check out our blueprint for becoming a customer service rockstar for more on this.
CSM Magazine
JANUARY 25, 2021
Customer relationship management is getting more important day by day. As competition in the markets increases with rapid globalization and lower entry barriers, it is becoming increasingly crucial for businesses to ensure that their relationship with every customer remains well-oiled. What is that approach?
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CSM Magazine
FEBRUARY 28, 2022
When you are a bulk rock salt supplier, customer service is key. If you want to keep your customers happy and coming back for more, you need to provide impressive customer service. In this article, we will discuss ten ways that you can give great customer service to your customers!
CSM Magazine
MARCH 31, 2022
A customer portal is a great way to reduce customer effort. With a customer portal, customers can access their account information and make changes themselves, without having to contact customer service. Customer portals can include features such as: Account information. Order history. View invoices.
Kustomer
JULY 28, 2022
In recent years, the idea of customer service has undergone a transformation. The modern customer has shrunk their attention span while raising expectations, all the while becoming quick to allow each and every experience to dictate their relationship with a brand. Customer Service Versus Customer Experience.
transcosmos Information Systems
FEBRUARY 17, 2017
Customer service has always been a topic for people all over the world. It’s either you’ve read a viral excellent customer service you want to experience yourself or a bad customer service you want to avoid. That’s why the customer service industry has decided to open their options to self-service support.
ViiBE Blog
JUNE 3, 2021
Customer-service facing use cases differ in needs from remote virtual inspection or quality control. CRM software like Zendesk is an often used tool for customer service. This software is becoming more and more used in customer service. ViiBE’s flexibility has been demonstrated in many different industries.
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