Vodafone – Global Innovator Chooses AR Remote Assistance
TechSee
DECEMBER 4, 2018
Both highly successful, with Vodafone UK reporting that the TechSee implementation resulted in a 12% improvement in FCR and a 68% improvement in customer satisfaction. They report feeling empowered to help customers, especially in situations where the issue is complicated to describe or when there is a language barrier.
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