Retently

APRIL 18, 2024

Are you leveraging the full potential of the in-app NPS survey to tap into customer feedback? Discover the effectiveness of in-app NPS surveys in capturing customer sentiment and learn best practices for embedding them into your digital platform for more meaningful insights that drive growth. What’s NPS All About?

NPS 78

NPS Survey Net Promoter Score Effort Score 78

SurveySparrow

FEBRUARY 22, 2024

Integration capabilities allow you to connect your retention software with your CRM, email marketing tool, e-commerce system, and more. The platforms include but are not limited to CRM, email marketing tools, and payment gateways. Both of these CRMs are available on SurveySparrow as native integration. They are as follows.

Customer Retention 52

Customer Retention Software Gamification e-support 52

Currency Alliance

FEBRUARY 10, 2021

If a new CEO replaced you tomorrow, and had no previous connection to the current loyalty program, what changes do you think she would make? We hear loyalty leaders state all the time that they have embraced ‘best practices’. That’s right, loyalty programs should be a profit center.

Loyalty Programs 52

Loyalty Programs Loyalty How To Touchpoint 52

Retently

APRIL 5, 2024

The quest for customer feedback can take many forms, including: Online Surveys, after purchase or at key interactions, for gauging customer satisfaction metrics like NPS, CSAT or CES. A comprehensive CRM database can be instrumental in understanding customer needs, providing added value, and reducing brand switching.

Retail 78

Retail Engagement Strategy Customer Experience 78

Currency Alliance

APRIL 10, 2021

If a new CEO replaced you tomorrow, and had no previous connection to the current loyalty program, what changes do you think she would make? As CEO, the time you can dedicate to your loyalty program is probably close to zero. Most loyalty programs report how many members they have.

Loyalty 52

Loyalty Marketing Loyalty Programs Touchpoint 52

ProProfs Chat

APRIL 25, 2019

Build a Customer Loyalty Program. This can be done through the channels of customer loyalty or rewards. Loyalty bonuses, gamification, user-generated content are simple but effective tools you can use to increase customer retention. Related Read: Boost Your Business Growth Using Customer Satisfaction Score.

Customer Retention 66

Customer Retention Net Promoter Score How To Social Media 66