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How to build the business case for your DEI strategy

Qualtrics

Successfully building a diverse, equitable, and inclusive workforce gives your company a competitive advantage and enables you to better attract and retain the best talent. But how do you sway a leadership team to invest in DEI initiatives, especially in times of financial uncertainty? Tip #2: Lead with why.

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The ultimate guide to business development in 2023

BirdEye

In this guide, we’ll provide you with the tools, tips, and strategies you need to thrive in the year ahead. It can also help an organization identify the products and markets with a better return on investment and identify which deals to go after first. These encompass distinctive competencies and competitive advantages.

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What is CEM Software?

Confirmit

Confirmit’s clients create multi-channel, multi-lingual feedback and research programs that engage customers, empower employees, deliver a compelling respondent experience, and provide high Return on Investment. Interesting Links. Introduction to Confirmit. Learn More. VIDEO TESTIMONIAL. Philadelphia Insurance.

CEM 40
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What is CEM Software?

Confirmit

Confirmit’s clients create multi-channel, multi-lingual feedback and research programs that engage customers, empower employees, deliver a compelling respondent experience, and provide high Return on Investment. Interesting Links. Introduction to Confirmit. Learn More. VIDEO TESTIMONIAL. Philadelphia Insurance.

CEM 40
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How to Sell to a CFO: 7 Proven Tips for Contact Center Leaders

Playvox

As “do more with less” becomes a familiar mantra, contact center leaders are challenged to convince C-suite executives, and especially chief financial officers (CFOs), that not only is it mission critical to deliver outstanding customer experiences (CX) , but that it’s also an opportune time to invest in workforce management (WFM) software.

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46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

Theresa and her business partner, Mary Anne Wampler, are authors of Wake Up and Sell and their weekly Monday Morning Tip which provides weekly content in the areas of leadership, sales and sales management, customer relationship management and organizational effectiveness. Often, decisions are financial, and generally short-term.