NobelBiz

FEBRUARY 10, 2023

The center piece of the discussion was the virtual call center and how to manage and improve the all-round metrics of this trending business model in the contact center space. Listen to the full episode here: Tony: What tips do you have for a person that wants to start a virtual call center?

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NobelBiz

MAY 24, 2022

Running a remote call center, on the other hand, has become relatively simple with strong management, an excellent organization, and the necessary contact center technological tools. In this article, discover 5 tips to manage remote call center agents successfully. Here are the 5 tips to tackle them: 1.

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Call Center Tips Virtual Call Center Management 52

ViiBE Blog

APRIL 26, 2021

This article will go over six tips to help you improve IT support and turn frustrated customers into satisfied ones. Customer satisfaction should be the number one goal of your contact center. Teach your agents to communicate with empathy and receive customer feedback and criticism while remaining professional and detached.

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Tips Knowledge Base Virtual Call Center Contact Center 52

Grupo Noa

JANUARY 19, 2021

The trend of diversity rising in the United States, for example indicates the need for professional interpreters and translators to provide communication for Non-English speaking as well for marginalized groups of people. . We as a call center provide multilingual interpretations services to a big list of nationalities.

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Tips B2C Call Center Video 52

Grupo Noa

JANUARY 19, 2021

The trend of diversity rising in the United States, for example indicates the need for professional interpreters and translators to provide communication for Non-English speaking as well for marginalized groups of people. . We as a call center provide multilingual interpretations services to a big list of nationalities.

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Tips B2C Call Center Video 52

NobelBiz

AUGUST 18, 2020

You need to] find a way for people to be who they are at their core, even if the medium changes completely. – Sam Falleta on The Virtual Call Center – It’s all about attitude and it ties in with what I said about emotional intelligence earlier. We had Facebook pages, group text pop up.

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