NobelBiz

FEBRUARY 10, 2023

The center piece of the discussion was the virtual call center and how to manage and improve the all-round metrics of this trending business model in the contact center space. Listen to the full episode here: Tony: What tips do you have for a person that wants to start a virtual call center?

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Virtual Call Center Call Center Contact Center Gamification 52

ViiBE Blog

APRIL 26, 2021

This article will go over six tips to help you improve IT support and turn frustrated customers into satisfied ones. Customer satisfaction should be the number one goal of your contact center. Teach your agents to communicate with empathy and receive customer feedback and criticism while remaining professional and detached.

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Tips Knowledge Base Virtual Call Center Contact Center 52

NobelBiz

AUGUST 18, 2020

The call center can be a wonderful place to work in, full of positivity and great people. And in the contact center world specifically, things get even messier. We’ve interviewed some of the brightest, most experienced minds in the call center on how to manage a call center efficiently. Let’s dig in.

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Call Center Management Gamification How To 52

NobelBiz

MAY 24, 2022

Managing call center agents remotely has become a true challenge for the industry. Running a remote call center, on the other hand, has become relatively simple with strong management, an excellent organization, and the necessary contact center technological tools. Here are the 5 tips to tackle them: 1.

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Call Center Tips Virtual Call Center Management 52

Grupo Noa

JANUARY 19, 2021

The trend of diversity rising in the United States, for example indicates the need for professional interpreters and translators to provide communication for Non-English speaking as well for marginalized groups of people. . We as a call center provide multilingual interpretations services to a big list of nationalities.

Tips 52

Tips B2C Call Center Video 52

Grupo Noa

JANUARY 19, 2021

The trend of diversity rising in the United States, for example indicates the need for professional interpreters and translators to provide communication for Non-English speaking as well for marginalized groups of people. . We as a call center provide multilingual interpretations services to a big list of nationalities.

Tips 52

Tips B2C Call Center Video 52