TechSee

JUNE 16, 2022

You can listen to Paul in this inspiring podcast , where he discusses the value of Lean Operations in a contact center environment and how it can significantly improve operational efficiencies. Jim Iyoob, Chief Customer Officer at Etech Global Services. Magazine, Forbes, U.S. Follow on LinkedIn.

Customer Service 251

Customer Service Contact Center Chief Customer Officer Call Center 251

TechSee

AUGUST 14, 2023

Follow on LinkedIn Charlie Mitchell, Senior Editor at CX Today Charlie is an award-winning magazine editor, with vast experience in writing about technology, customer service, and much more. Jeanne has 35 years of experience helping companies elevate their position with customers and the marketplace.

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Customer Service Contact Center Customer Centricity Leadership 207

Gainsight

JUNE 2, 2022

Hubspot is an incredible organization that understands both the customer and employee experience. A female Chief Customer Officer ascended into the CEO position. He once stated in CEO Magazine that “Millions of people come to our community for advice and tutorials. And that is something worth celebrating!

Chief Customer Officer 52

Chief Customer Officer Innovation Connections Leadership 52

ProProfs Chat

JUNE 30, 2020

“Read worthy strategies for improving emotional intelligence skills make this our how-to book of the week. How to Win Friends and Influence People. Since 1936, How to Win Friends and Influence People has sold more than 15 million copies. Chief Customer Officer 2.0. Books on Customer Service Culture.

Customer Service 85

Customer Service Handbook Customer Satisfaction Loyalty 85

Amity

APRIL 25, 2016

Chad is an experienced and accomplished technology leader specializing in product management and strategy, product innovation, product marketing, sales engineering, usability, and customer experience management. CEO - C hief Customer Office Council. Chief Customer Officer - Gainsight. Colin Shaw.

Customer Success 48

Customer Success Chief Customer Officer Consulting Customer Centricity 48

SurveySensum

JULY 14, 2020

Augie Ray – Customer Experience Expert, Blogger, Speaker, Consultant. As a VP Analyst for Customer Experience at Gartner, Augie Ray has been helping Fortune 500 firms to understand CX, how to succeed, how to gauge results, and how to make CX matter to the stakeholders. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Wootric CX Blog

FEBRUARY 14, 2019

Why we love Blake: She’s a self-described “customer experience futurist”, keynote speaker, author of More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences , and host of The Modern Customer Podcast. Bruce Temkin. Guneet Singh. Steven Van Belleghem.

Customer Journeys 67

Customer Journeys Consulting Customer Experience Professionals Chief Customer Officer 67