ProProfs Chat
JUNE 19, 2020
Brand loyalty and the likelihood of repeat and new sales can be measured through Net Promoter Score. Interestingly, this single score has the ability to give a business direction for improvement and bring noticeable changes. You can read the blog , to learn more about the advantages of net promoter score to a company.
Experience Matters
APRIL 7, 2015
The NICE Real-Time Web Engage solution helps leading banks, hospitality, digital media, content providers, travel and entertainment companies create meaningful customer experiences on their websites. Customers also benefit from various networking opportunities, one-on-one trainings, as well as top-tier entertainment. ResponseTek.
Beyond Philosophy
JUNE 20, 2015
The company needs to understand the benefits, and overall perceived value, customers seek in the entertainment experience. This is of special concern in competing with providers who provide substantial content for a much lower price. This involves looking deeper into the emotional components of value delivery, as well as the functional.
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