Remove B2B Remove Chief Customer Officer Remove Contact Center Remove Customer Relationship Management
article thumbnail

Customer Experience Conference and Events Calendar 2018 – 2019

Oracle

B2B Online. — ICMI Contact Center Expo. Customer Relationship Management Conference (CRMC) 2018. — Forrester’s B2B Marketing and Sales 2018. Chief Customer Officer Exchange. IMCI Contact Center Demo. April 30 – May 4, 2018. InteropITX. May 1, 2018.

article thumbnail

Customer Experience Conference and Events Calendar 2019 – 2020

Oracle

Customer Relationship Management Conference (CRMC) 2019. IMCI Contact Center Connections. Chief Customer Officer Exchange. San Jose Convention Center; San Jose, CA. B2B Online 2020. June 2019 CX Events and Conferences. June 5 – 7, 2019. Hilton Chicago; Chicago, IL. —. CX NYC 2019.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Currently, he is serving as the Director of Customer Success at Kustomer and an Advisor at The Success League. He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Blake Morgan – Customer Experience Futurist, Keynote Speaker, Author.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Bruce is widely viewed as a leading expert in how large organizations build differentiation with customer experience. During his 12 years with Forrester Research, Bruce led the company’s B2B, financial services, and customer experience practices. She is known globally for transforming businesses to earn customer-driven growth.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Bruce is widely viewed as a leading expert in how large organizations build differentiation with customer experience. During his 12 years with Forrester Research, Bruce led the company’s B2B, financial services, and customer experience practices. She is known globally for transforming businesses to earn customer-driven growth.