Experience Investigators by 360Connext

NOVEMBER 20, 2014

In 2003 there were 30 Chief Customer Officers worldwide according to the Chief Customer Officer (CCO) Council, reaching 450 by 2011. Annie has been specializing in the field of Customer Experience Management for over ten years, but has dabbled in lots of different parts of business.

Customer Experience 302

Customer Experience Chief Customer Officer B2B Conference 302

Oracle

APRIL 19, 2018

B2B Online. Customer Relationship Management Conference (CRMC) 2018. — Forrester’s B2B Marketing and Sales 2018. Chief Customer Officer Exchange. April 30 – May 4, 2018. The Mirage; Las Vegas, NV. InteropITX. May 2018 CX Events and Conferences. Oracle CloudWorld – Sydney.

Conference 60

Conference Customer Experience Chief Customer Officer Contact Center 60

Oracle

JULY 16, 2019

Customer Relationship Management Conference (CRMC) 2019. Chief Customer Officer Exchange. B2B Online 2020. We’ve compiled a CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. June 5 – 7, 2019.

Conference 40

Conference Customer Experience Hotels Chief Customer Officer 40

SmartKarrot

JANUARY 5, 2021

A Customer Success expert, speaker, and a published author, Dave is known for his remarkable expertise in supporting B2B SaaS companies and developing their Customer Success capabilities. He is the Executive Director at The Customer Success Association and as the Director/Analyst of Mikael Blaisdell & Associates Inc. ,

Customer Success 21

Customer Success Chief Customer Officer Leadership B2B 21

Chattermill

MAY 12, 2019

The book provides actionable insights and lays out their thoughts on how the world of B2B sales and marketing is changing. The main takeaway is, customers and companies alike benefit from real-time, conversational connections, versus hands-off lead generation methods and email marketing campaigns. Chief Customer Officer 2.0

Customer Experience Professionals 56

Customer Experience Professionals Customer Experience Hotels Net Promoter Score 56

SurveySensum

JULY 14, 2020

Currently, he is serving as the Director of Customer Success at Kustomer and an Advisor at The Success League. He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Blake Morgan – Customer Experience Futurist, Keynote Speaker, Author.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Storyminers

JULY 6, 2020

Bruce is widely viewed as a leading expert in how large organizations build differentiation with customer experience. During his 12 years with Forrester Research, Bruce led the company’s B2B, financial services, and customer experience practices. She is known globally for transforming businesses to earn customer-driven growth.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147