Understanding Customer Experience Analytics: Unlocking Insights for Success
InMoment XI
NOVEMBER 15, 2023
This method harnesses the power of data and insights to gain a deeper understanding of customers, their preferences, and their interactions with a company. We’ll explore what customer experience analytics is, where it comes from, important metrics to consider, its benefits, real-world examples, and how to drive value from this practice.
Let's personalize your content