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What our data is telling us about how retailers can reduce holiday return volume

Talkdesk

Years of fast and convenient returns for online purchases have created permanent habits, such as purchasing multiple sizes of apparel in order to return those that don’t fit: To minimize the financial impact on your business, here are three areas of focus to reduce holiday return volume: . Provide a great post-purchase customer experience.

Retail 106
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Customer loyalty: A guide to building and measuring positive experiences 

delighted

Below, we take a closer look at what customer loyalty is, why it’s important, how to measure customer loyalty, plus our tips for keeping your customers loyal for longer. What is customer loyalty? Customer loyalty is the trusting relationship people have with a business after a period of positive interactions.

Loyalty 88
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Get Ready for The Shopping Season with These 10+ Tips

Comm100

Use these tips and best practices to make this year’s busy shopping season the most lucrative one yet. Fifty-nine percent of consumers report using loyalty rewards when holiday shopping, meaning that setting up a loyalty program with reward redemption reminders can be an effective marketing strategy for the shopping season.

Tips 130
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10 Sure shot ways to Deliver Good Customer Service

SurveySparrow

With loyalty programs that will make them stay longer with you. The loyalty programs that you devise should be designed in such a way that they keep coming back for more and feel special. Here’s the best tip that we can give you- customer service should be the centre point of everything. How exactly do you do that?

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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

STEP 3: Resolve those issues Use this feedback to make adjustments to your product assortment, pricing strategies, or loyalty program to meet their evolving preferences and expectations. She has everything; from outdoor gear to athletic apparel and fitness equipment. And guess what?

Retail 52
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Your Ultimate Guide to Brand Perception

ProProfs Chat

Also, Taylor Stitch could outwit its competitors in the apparel industry. By adopting tips from your successful competitors, you can position your brand in an advantageous position in the market. Build a close bond with your customers by bringing in special customer loyalty programs, focus groups and discussion forums.

Brands 111