ProProfs Chat

SEPTEMBER 20, 2019

But how to create a customer retention strategy that has the power to keep your existing customers engaged and delighted? Let’s have a look at how MeUndies , a well-known brand for underwear, apparel, and loungewear, does it. 87% of employees who are the happiest with their jobs work harder for their business’ customers.

Customer Service 68

Customer Service Gamification Airlines Net Promoter Score 68

SurveySensum

JULY 19, 2023

This statistic emphasizes the critical role that retail customer experience plays in customer loyalty, brand advocacy, and business growth. Why not ask the brands that are winning at retail customer experience? One notable example of this is their introduction of the program ‘Nike By You.’

Retail 40

Retail Examples Customer Experience Social Media 40

SurveySparrow

JULY 5, 2022

Most of our lives are connected with technology right from the moment we wake up to the time we hit the bed. It uses gamification to keep people hooked to the app. By introducing gamification, not only do they keep the customers engaged, but they also reduce and increase their retention rate.

Gamification 52

Gamification User Experience Travel Apparel 52